Latest Blog.
How fast exactly? ACCC tackles broadband speed confusion
|Our Group Executive, Luke Clifton was recently asked to comment on the rise in complaints about the broadband speeds. This article was originally published in the Sydney Morning Herald on the February 14 2017. Finding it difficult to make sense of pr...
Being #SoUnTelco sets us apart.
|An article in the Harvard Business Review in *2003 . A long-haul flight. That’s all it took to start our journey from ‘just another telco’ to who we are today. Customer service has always been our priority, but it’s taken a while to figure ou...
What other private information could be at risk?
|Author Michael Davies – Chief Operating Officer Privacy and information security represent considerable challenges for businesses today. We know because we also face demands and cost decisions to address risk for our data security, as do all our ...
“Call Time” on Communication Industry Customer Service: Macquarie Telecom
|The industry response to the latest TIO complaints figures showed a dangerous complacency, and suggested regulators and policy makers will soon need to “call time” and intervene more aggressively to protect customers, Group Executive, Macquarie T...
People Power - Macquarie Technology Group Unveils New Brand
|Embargoed 12.01am Thursday 28 July Macquarie Technology Group today unveiled its new brand, reflecting the evolution and strengths of the business. “This is not simply a fresh coat of paint – far from it,” Chief Executive David Tudehope said. ...
Macquarie Telecom - Cisco Master Partner for Cloud and Managed Services
|Macquarie Telecom today announced it has received a worldwide Cloud and Managed Services Cisco Master Partner certification, joining an exclusive club of cloud providers. The Master Partner certification signifies that Macquarie’s cloud architectur...