Landline Voice Solutions - Today's Fixed Line Voice Environment

Cost savings, call quality

If you want to maximise productive use of telecommunications and control unnecessary spending, Macquarie Telecom can develop a Voice Solution to meet your unique business needs. Our range of voice solutions deliver cost savings and call quality to support your changing requirements as your business grows.

Overcome business challenges with Managed Voice

We understand the challenge of maintaining connectivity whilst preserving choice and flexibility, quality service, efficiency, security and cost-control.

• Reducing costs. Rationalising your communications infrastructure can help you achieve significant cost benefits. Macquarie Telecom's integrated solutions give you access to the best of breed infrastructure from all tier 1 carriers in Australia to ensure market competitive pricing. Our world-first voice traffic monitoring and cost-management system, VolumeControl enables you to monitor call usage and easily understand spend. Our enhanced billing service reduces your day-to-day administration costs. And a Managed Voice Solution allows you to minimise risk, protecting your business revenue.
• Improving service and productivity. Consolidating your telephony services with one supplier reduces administration because you only receive one invoice. And with Macquarie Assist - our industry-leading service delivery system – you receive dedicated customer support with a single point of contact for fault reporting and enquiries, so you're free to focus on running your business.
• Ensuring business continuity. Protect against voice disaster, redundancy and breaches of security. Macquarie Telecom can implement a communication solution that is secure from both unauthorised access and unauthorised usage. Using Macquarie Telecom's multi-carrier model you can enjoy true network redundancy with no single points of failure.
• Improving reporting, billing and budgeting. Streamline your administration and get a clear picture of your total telco costs. As a single supplier for all of your telecommunications requirements, Macquarie Telecom consolidates all services onto a single invoice. Our customised and integrated billing service enables you to understand costs and measure effectiveness.
• Maintaining flexibility. Need to upgrade equipment or relocate your business? We provide scalable solutions to improve your current capacity or to service a new location. Our tailored solutions are created to meet your individual business needs.
• Maintaining control. Our online management tools allow you to manage voice costs and take ownership of your voice communications. Regular call logs provide timely up-to-date information on call usage and real-time inbound call management.

What we deliver

With considerable industry experience, Macquarie Telecom delivers secure, flexible and cost-effective telephony solutions. Each solution is developed to meet your specific business requirements.

Macquarie Telecom provides a clear advantage for your business in combining state-of-the-art and VOIP telephony together with a variety of financing options. We maintain hosted voice solutions from leading vendors including Alcatel, Avaya, Nortel, Cisco, Ericsson and Fujitsu.

Our Managed Voice Solutions include:

• Managed PABX, VoIP and Handsets
• Fixed line ISDN Voice
• Outbound call solutions
• Inbound call solutions
• Video, Web and Audio Conferencing
• And a range of value adding services

See how our customers have benefited from Macquarie Telecom Voice Solutions.

Contact us for more information on Voice Solutions.