Switch your business to a telco that doesn't behave like one.
With one of the highest customer satisfaction ratings in Australia, dedicated account management, local support, a range of carriers and technology.
Just another reason we’re #SoUnTelco.
We are #SoUnTelco. What sets us apart?
Put you first
Interesting isn’t it? Traditional telcos seem to put their profits before their customers. We’re different, and our customers love us for that. Our Net Promoter Score (NPS for those in the know) beams constantly each day throughout our offices and online. (At the moment it’s an impressive, Australian-leading +85.)
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Treat you like part of our family.
Unlike traditional telcos we will always know you by name, not by your account number. We’re here for you anytime. And that goes for everyone in the Macquarie family.
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Give you tools to succeed.
Our technology and product innovations aren’t driven by our needs. We listen to our customers, and focus our resources on building really smart technology that will help them.
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Be your partner in Business.
When your business wins, we feel like we win too. That’s why we’ll be here 24x7 ready to help solve your challenges.
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We're so #SoUnTelco. Why, you ask?
We bring together the things you need from your telco. The things you need for your business to run smoothly. See for yourself.
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Why our customers choose us...
"From the word go Macquarie Telecom has exceeded my expectations – and gone above and beyond what was required from them. I think that’s what attracted us to working with them in the first place – because it’s obvious that they place the same importance on delivering quality customer service"
Darrin Leggett,
Executive Manager – Information & Office Services
"The single point of contact, the focus on customer service, and a team with great technical skills involved in our account from the start meant Macquarie Telecom were able to be real partners in our digital development."
Neil Hitchcock,
CIO
Our team is your team.
Our Technology
We listen to our customer's needs to deliver a better service carrier and online tools.
Dedicated Account Team
A team of dedicated account service people to deliver outstanding customer experience daily.