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  • Best-of-breed, multi-carrier

    Voice & Mobile

    Stuart Clifton

    Macquarie Telecom

Voice and Mobile

Macquarie Telecom offers a full suite of business fixed line and mobile services to maximise the efficiencies of business telecommunications. Our multi-carrier offering gives you a choice of best-of-breed voice services, delivering a flexible and robust solution tailored specifically to your needs. Carrier diversity means we can offer you the greatest geographical coverage of any service provider in Australia.

We're also happy to customise your invoice to your specifications - personalised invoices are designed to save your company time and make them easy to understand at a glance. We actively assist customers to save money on telecommunications. We’re interested in building long term relationships not short term revenue. It’s why we have one of Telecommunication’s highest customer retention rates, over 95% year-on-year.

We offer essential online tools and communication service audits designed to help you manage costs and achieve operational excellence. Our management tools give you true visibility of your voice services while comprehensive audits are designed to show you where you can reduce spending.

Our multi-carrier model means our account managers are uniquely positioned to introduce our customers to the broadest range of technologies at the most cost efficient price that you will struggle to get from the larger Telco’s.

Business Fixed Voice Lines

Macquarie Telecom offers a full suite of business fixed line ISDN and PSTN services to maximise the efficiencies of business telecommunications.

Offering full carrier diversity means Macquarie Telecom can offer you the greatest geographic coverage of any service provider in Australia.

Our multi-carrier offering gives you a choice of best-of-breed voice services, delivering a flexible and robust solution tailored specifically to your needs.

Macquarie Telecom can deliver an end-to-end voice solution that provides a difference for your business.

  • Multi carrier model allowing carrier redundancy
  • The simplicity of only needing to deal with one carrier for all your voice services
  • One consolidated invoice for all your Telco services making it simple for you
  • Proactive, personal service

Inbound Voice Lines

We offer easy to remember national 13, 1300 and 1800 numbers plus a number of international toll-free inbound services. This means callers can reach you free of charge or at a flat local rate, regardless of where your business is located.

What’s more, choose from a variety of intelligent call routing options, including caller location, time of call or specific answer points.

Additional features of Macquarie Telecom’s Inbound Voice Solutions include:

  • Industry-leading activation times
  • Flexible billing national coverage
  • Selected caller access
  • Customised call barring
  • Mobile phone location routing
  • Flexible call distribution
  • Day of week and holiday routing
  • Scaled call flow management
  • Real time call flow management and reporting

Mobile Voice

We don’t just provide mobility solutions design, we also empower our customers with the tools they need to manage their mobile costs and enforce usage policies. Maintain a register of your mobile handsets, modify or update handset upgrades or suspend or resume a mobile service at any time. You can even push out applications to users to allow new functionality, features and upgrades.

We’ll tailor our bills to suit you. You tell us how you would like your bill presented and we will adjust it to match your internal references and cost centres, you shouldn’t waste resources in analysis of bills.

We can also provide you with top callers, allow you to recognise calls to other mobiles within your fleet, call-by-call analysis to understand individual usage and breakdown total usage charges by cost centre. Accurately forecast your mobile spend for the month before you receive your bill. There are no minimum call charges because we don’t ask for a ‘per service’ commitment level.

It’s a true ‘pay for what you use’ solution.

Mobile Data

Boost productivity with a wireless mobile broadband access solution for your laptops, tablet pc and mobile handsets. Want your employees to spend more time with customers without returning to the office to provide reports, invoices or to access information? Want a tailored solution based on the needs of the particular user including bandwidth, coverage and cost?

Macquarie Telecom offers a range of Wireless Mobile Access solutions that have been designed specifically for Australian Businesses. Combined with Macquarie Telecom Secure Remote Access, a wireless access service provides the ideal, secure solution for remote workers.

Voice Conferencing

Macquarie Telecom Meeting Centre offers a flexible and cost-effective solution that is secure and easy to use. Each user is given their own Meeting Centre account.

Your voice conference room is available 24 hours a day, 7 days a week. Access to your voice conference room can be activated from any telephone in any location. You can use Macquarie Telecom Meeting Centre to meet with colleagues or customers.

Web Conferencing

The Macquarie Telecom Meeting Centre includes web conferencing functionality at no additional cost. Use the web functionality when you need to share documents from your computer or present a PowerPoint® Presentation.

The Macquarie Telecom Meeting Centre software integrates voice conferencing, web conferencing and multi-way web video into a single platform, available from your desktop.

Let's talk Solutions

Ian Fletcher, Department of Veterans' Affairs
Director, Voice Services

managed hosting

Macquarie Telecom is a full service hosting provider offering managed dedicated, co-location, services and private and public cloud.



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Combining the flexibility of cloud computing with the security and performance of Enterprise grade Managed Infrastructure.



data & internet

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voice & mobile

Macquarie Telecom offers a full suite of business fixed line and mobile services to maximise the efficiencies of business telecommunications.