Australia's most highly accredited business exclusive Teleco - maximise your
efficiencies
Macquarie Telecom Inbound Solutions include a broad suite of both inbound
telephony services and contact centre systems providing the flexibility to
design solutions that manage all your inbound call needs.
We offer a
broad range of easy to remember national 13, 1300, and 1800 numbers, as well as
a range of international toll free inbound services. With Macquarie Telecom Inbound, callers can reach you free of
charge or at a flat local rate no matter where your business is located locally,
or internationally
Our solution allows many call routing options including caller location, time
of the call, or even where it should be answered. Our national Inbound solution
also allows you to manage call routing and view reporting online via our self
management web portal.
Macquarie Telecom is an expert in inbound telephony solutions. We understand
how intelligent routing, IVR, self-service, workforce maintenance and
performance evaluation tools can assist your business.
Our Inbound communication service features:
- Industry leading activation times
- Flexible Billing
- National Coverage
- Selected Caller Access
- Customised Call Barring
- Selective Mobile Location handling
- Flexible Call Distribution
- Holiday & Special day handling
- Scaled call flow management
- Real time Web-based call flow management
- Web-based traffic reporting
More information on Inbound Voice Solutions and Inbound Telephony
Contact Macquarie
Telecom. Australia’s most highly accredited telecommunications operator and
winner of the ‘Best Customer Care’ category at the World Communication Awards.
Learn how consumer electronics company, Sharp,
saved 20% on their
fixed voice costs by switching to Macquarie Telecom.
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