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Business VoIP

Business Grade VoIP Provider, IP Telephony - When QoS Matters

 

Fixed Voice & VoIP

Business VoIP

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Merge Voice & Data on the one network with our business VoIP services

  • Want access to more telephony savings without jeopardising service quality ?
  • Don’t have enough staff to manage your ever-changing voice & data infrastructure ?
  • Considering new applications that work with telecommunications to drive business performance ?

The emergence of VoIP as a mainstream service is driving business owners to demand this technology to improve business performance. If you have responsibility for delivering on this promise you face the challenge of selecting the right Business Grade VoIP PBX technology and for ensuring your infrastructure network provider delivers, with guaranteed quality of service for your business.

For the practical design, implementation and operation of Business Grade VoIP services, Macquarie Telecom has the methodologies and the experience.

Our exclusive focus on business and government customers allows you to have the best of both worlds, with Business Class VoIP and Business PSTN services in the one solution, including a range of VoIP PBX solutions.

We provide the total ownership of the migration of your existing business telephone services to VoIP or can create a hybrid solution that incorporates the value of VoIP and the reliability of PSTN in a single solution including VoIP PBXs.

With a single point of contact, on the one business optimised bill and with our Personal Account Management, and Project Management methodology Macquarie Telecom is well suited to work with you to implement your Business VoIP solution.

Evaluating the economic viability of business VoIP

When deciding if VoIP is the right move for your business it is important to evaluate the project with depth of understanding into the applications of the technology. 

For example, Microcomputer manufacturer, Intel, explored a VoIP solution firstly from a cost point of view. When they took into account their existing phone infrastructure, high compression over a voice over frame-relay network and self-maintained bridging system, the cost savings on software licensing and hardware just didn’t add up.

However, when they considered that VoIP would improve user productivity by allowing faxing, forwarding of voicemail and so on, their pilot study concluded a boost of productivity between 134% to 500%. Based on a 650-person site, this added up to gains of $312,000 a year and a positive return on the VoIP investment within two years.

Macquarie Telecom can help you explore this solution with our unique approach to tailoring a solution specific to your business needs.

More information on Business Grade VoIP and VoIP solutions

Contact Macquarie Telecom. Australia’s most highly accredited telecommunications operator and winner of the ‘Best Customer Care’ category at the World Communication Awards. 

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