VolumeControl

Get total cost control over your business telephony services

VolumeControl is a total cost control system for your business telephone network.

VolumeControl provides you with the tools to control your voice spend, ensuring calls are all business related. VolumeControl delivers a customised monthly report that analyses your call patterns and highlights any unusual activity. Areas of concern are tagged for monitoring by the VolumeControl Online Alerts service and you are automatically notified if your call policy is breached, enabling you to take action immediately.

VolumeControl includes:

• Easy to read Monthly Reports with Variations on call Volumes
• Simple Drill down reports on destinations or Origination
• Web-based Alerts service via SMS or email
• Premier Class: recommendations generated by experienced Macquarie Telecom people
• Premier Class: Macquarie Telecom staff implementation of VolumeControl recommendations
• Premier Plus: Savings guarantee

Why is VolumeControl important to your company?

A low price for telephony services alone does not guarantee a low total cost. As a business grows and increases voice usage, its total costs will continue to rise. To enjoy real cost savings you must also proactively manage call volumes and administration costs.

VolumeControl delivers control for all fixed network call types

Each call type is covered and includes international, national, local, freecall and fixed to mobile. The reports follow a consistent path and display increasing granularity as the report progresses.

How VolumeControl works

Each layer of the report enables managers to quickly determine if the call activity over the last month is consistent with their business unit activity.

Snapshots of current activity are combined with a rolling 3-month average to better understand trends. As the months progress, a rolling 12-month graph is built to highlight trends and track budgets.

The Monitoring and Alerts system

Monitoring is customised to your business and is modelled on the analysis of the VolumeControl report. It is easily established and user modifiable online via Macquarie's Alerts configuration. Authorised users can set Mobile SMS or email alerts for any call type, duration and destination. Once those parameters are breached by internal users or external hackers, alerts are automatically sent out.

Who in your organisation can benefit from VolumeControl?

• Managers responsible for cost centre budgets
• Managers who host contractors or transient staff
• CFOs or CIOs to track spend against budget
• Business planning managers to review costs

Contact us for more information on VolumeControl.