MacquarieView - Visibility and control help you get the most out of your telecommunications and data networks

MacquarieView is a unique, online telecommunications management tool that enhances Macquarie Telecom’s commitment to personal, accountable service. Intuitive, near real-time, and available anywhere with an internet connection, it allows you to manage your orders, alerts, bills, faults and check network performance levels from your computer. It can be highly personalised, and spans all your Macquarie Telecom voice, mobile, data and hosting services. In time-constrained business environments, you need to quickly determine the status of your telecommunication services and gain telecommunications visibility. Now, with just a single sign on, you can access easy to read summary information for all your telecommunication services, allowing you to quickly identify and examine areas requiring more detailed review.

Visibility of network performance can be critical in identifying problems, highlighting when preventative or remedial action is required. MacquarieView provides a summary of alerts for all your services, leading to a faster response and resolution cycle. These alerts are individually configured and can be delivered via email or SMS.

When managing resources and expectations you require up to date information on the status of your orders and tickets. With real-time updates, you can make the decisions necessary to manage your business.

Features & Benefits of MacquarieView - Telecommunications Reporting

Personalised

• Configure a view of your business to meet your unique management needs.
• Customise your on-screen view to show the sections, features and reports you want.
• Access from any web browser giving you the flexibility to manage your business in your time.

Telecommunications Visibility

• Comprehensive network and billing reporting provides you with the information necessary to make timely management decisions.
• Troubleshooting becomes more effective.
• Quickly determine items of interest at a summary level, and easily explore more detailed information where necessary.

Efficiency

• Establish multiple users, improving distribution of critical information within your business.
• Order summaries and billing information all in one place, making it easier to verify monthly bills.
• Real-time alerts, order and ticket updates allow faster response time and reduced business impact.
• Single sign on allows you to access all your reporting requirements from one system – eliminating multiple user IDs and passwords.

Telecommunications Control

• Create new and delete old users as and when you need to.
• Grant access rights to meet users’ specific needs.
• Create site locations and contacts as required.