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Macquarie Telecom’s MessageNet service allows the user to
send key business messages to multiple recipients in seconds at a fraction of the time and
cost of a series of voice calls. The high reach and low cost of MessageNet makes it
perfect for time-sensitive messages with benefits such as:
- Increased Productivity: near-instant communication with multiple staff members,
customers and suppliers.
- Improved Customer Service: pro-active, traceable and personalised customer communication.
- Business Process Efficiency: fast communication, job allocation and acceptance, automatic
system alerts, broadcast rosters, managed escalation paths, fully traceable communication
history.
MessageNet features set it apart from other
message broadcast solutions:
- Availability (Online - accessible anytime, anywhere)
- Fully featured out-of-the-box functionality – recurring messages, rosters, escalations,
MMS broadcast, mail merge, usage reporting and more
- Ease of use and flexibility
- Low Total Cost of Ownership
- Reporting and Cost control
- Straightforward, logical administration
- Ease of integration with existing solutions
The Macquarie solution supports a broad range of methods for sending and receiving SMS
messages including e-mail, Web, XML, 2 Way SMS and many more. The interface is easy to
use, intuitive and can be tailored to support each user’s preferences.
Macquarie’s MessageNet online reporting provides comprehensive tracking of usage of the
system by user, with detailed records of who sent what, to whom, and when. And while usage
reports and online tools enable after the fact analysis of usage by sender, cost centre,
and recipient, the Administrator portal provides complete control over access permissions
on all entry points of the MessageNet system to proactively ensure appropriate use of the
MessageNet tool.
A range of API’s are available to enable integration of existing systems with the
MessageNet solution. As a result, SMS can be used to provide near real time alerts of
system changes or problems to be delivered to any mobile phone. Integration tools (HTTP
Post, .NET, TCPIP and many others) enable Interaction between customer systems and
MessageNet for sending and receiving SMS messages. What can I do with MessageNet?
- Communicate with your staff:
- Convert email to SMS
- Rostering
- Job dispatch
- Communicate with your customers:
- Marketing campaigns
- Special offers
- Appointment and payment reminders
- Systems Alerts
- Integration with key business solutions for alerts and alarms
- HTTP Post, .Net and TCP/IP compatible
More information on SMS Solutions and 'MessageNet' Instant Broadcast
Messaging
Contact Macquarie
Telecom. Australia’s most highly accredited telecommunications operator and
winner of the ‘Best Customer Care’ category at the World Communication Awards.
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