Macquarie Telecom extends reach into business mobility market with Dedicated Managed Exchange hosting

Enterprise-class email solution for medium businesses

Sydney, Australia – 22nd February 2007 – Macquarie Hosting, a division of Macquarie Telecom, today launched its Dedicated Managed Exchange hosting solution.

Macquarie Hosting’s Dedicated Managed Exchange is suitable for medium businesses, enterprise or government organisations with more than one hundred email boxes that have critical email and mobile communication requirements.

The offering addresses a range of business requirements including:

• Dedicated Email Service: This is a completely dedicated email service. Each customer is provided with their own dedicated managed infrastructure to ensure flexibility, security and control
• Workforce Mobility: Businesses can access all the mobility features of Microsoft Exchange to enable corporate email access via supported mobile devices including PDAs, notebooks and BlackBerry devices
• 24 x 7 Monitoring and Support: because key services frees up the IT department combined with around the clock monitoring and engineering support
• Reduced Email Downtime: Proactive management of each email environments ensures optimum performance at all times

“The growing demands placed on business email including availability, reliability, security and corporate governance mean that effectively managing an in-house mail server can be a very costly and time-consuming proposition,” said Aidan Tudehope, Managing Director Macquarie Hosting.

“Hosted Exchange makes sense for businesses that are growing rapidly, have complex communication requirements or do not have the staff resources to manage a mail server in-house,” said Tudehope.

“Macquarie’s Dedicated Managed Exchange offering gives these businesses access to the security, dedicated customer support and availability required to support an enterprise-class Exchange environment.”

On demand offering means increased flexibility and reduced costs

Delivered out of Macquarie Hosting’s highly accredited data centre, the Intellicentre, the company’s Managed Exchange solution is a complete Software-as-a-Service (or on demand) offering.

For businesses, this means there is no installation or hardware investment, no complex integration and no upgrades. User management is delegated so businesses have complete control over adding and removing users from their email systems.

The service leverages a fully redundant and clustered backup solution and a team of 24x7 support engineers as well as a dedicated system administrators to ensure high-availability and redundancy.

“As an established telecommunications carrier with our own network pipes and as a mobile provider, our customers can be assured of getting email that is always up-to-date on any PC, web browser, windows mobile phone or BlackBerry,” said Tudehope.

Macquarie Hosting’s Managed Exchange is supported by certified security

Security is an essential factor as companies try to satisfy business requirements, including mobility and high availability.

Macquarie Hosting Managed Exchange has the added assurance of unparalleled third-party accreditation standards that its Intellicentre meets.

Certifications include:

• AS/NZS 7799 – widely regarded as the benchmark in information security
• DSD Gateway – a federal government standard which offers assurance that Macquarie Telecom’s internet gateway provides protection from external threats appropriate for systems and data up to and including the "Highly Protected" level of classification

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About Macquarie Hosting
Macquarie Hosting is a division of Macquarie Telecom, a leading supplier of Information and Communications Technology (ICT) solutions – including voice, data, mobile and hosting – specialising in the business and government markets. Its dedicated managed hosting and security facility, the Intellicentre, is certified to BS 7799 and DSD Gateway security standards.

Macquarie Telecom provides services to 3000 business and government customers in Australia and Asia, supporting more than one million business users at work every day. Founded in July 1992, it is one of Australasia’s first deregulated telecommunications companies. It expanded its operation into Asia in 2000, and holds carrier licenses in Australia, Singapore and Hong Kong.