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Managed Backup

When your critical applications are hosted within the Macquarie Telecom data centre, we can ensure your business information is automatically safely backed up and is readily available. Through a consultative process with your account team, we plan and design the most secure, effective contingency disaster recovery, data backup and data recovery solutions to ensure your business continuity.

The Managed Backup design allows for disk-to-disk-to-tape storage of data. The service is provided in an on demand manner (scaling with your data volumes) and at a competitive monthly cost. The system is secure, scalable and fault tolerant by design; allowing for a Service Level Agreement for system availability of 99.9% to be included as standard.

Data can be backed up from any data source in the data centre, including Managed servers or Colocated servers. As with all data centre products, comprehensive 24 x 7 engineering support is provided with the backup system.

  • Remote server and remote backup solutions
  • Tape-free solution offsite data storage
  • No tapes to purchase, handle, catalogue, or store
  • No driving tapes offsite
  • No rebuilding files from multiple tapes
  • No mechanical or environmentally-induced tape failures
  • No backup error messages to decipher

The data centre comprehensive Tape Storage system is designed to ensure integrity, security and availability of all digital assets. The robotic tape storage library features:

  • the potential to hold 100's of tapes
  • the ability to load and unload tapes, categorise them according to a bar code and perform automatic tape drive cleaning
  • LTO tape drives, which can use tapes with a capacity of 200Gb.

The Macquarie Dedicated Hosting Tape Storage Network includes a set of switches that collects your data and directs it to the server, which then places it on the tape system.

  • Each server has dual NIC cards and one of these is dedicated to the Tape Storage System. This system is a separate network from the production network, and has its own IP subnet.
  • Find the right approach for your business and protect your business data and your customer's data with Macquarie Hosting data backup solutions.

You have the choice of two backup cycles (daily incremental, once a week complete or 3 complete backups per week) with all full backup tapes stored securely offsite each week.

Backup System availability - 99.9% available, during the core backup hours of 6pm - 6am, AEST

Time to repair - 4 Hours, during the backup window hours, 6pm - 6am, AEST

Data Restoration & Tape Retrieval - Tapes onsite:

  • next business day (no additional charge) by default
  • 4 hours (additional charge)
  • 1 hour (additional charge)

Restoration - Depends on size of restoration files

Let's talk Solutions

  • Lower Cost

    Managed Backup is available at a fraction of the cost of the setup of a highly-available dedicated backup system.


  • Reliability

    Managed Backup is a comprehensively managed service that monitors backup failure, and alerts both the customer (via email) and internal system managers should there be failures.


  • Minimal performance impact

    Picking the backup time correctly is crucial in managing server performance. Managed Backup allows you to specify the start time for the backup (evening or early morning depending on your site’s quiet time).

managed hosting

Macquarie Telecom is a full service hosting provider offering managed dedicated, co-location, services and private and public cloud.



cloud hosting

Combining the flexibility of cloud computing with the security and performance of Enterprise grade Managed Infrastructure.



data & internet

We’re proud to deliver true business grade data networks, high performance and free from consumer traffic.




voice & mobile

Macquarie Telecom offers a full suite of business fixed line and mobile services to maximise the efficiencies of business telecommunications.