Data Centre Security & Accreditations

Information Security Management Systems ANZ/NZS 7799.2:2003 BS7799.2:2002

Regarded as the industry benchmark in information security, this certification verifies that your data services are secure.

Macquarie Telecom is first and only Australian carrier and hosting provider certified to ISO 27001 international security standard.

Assurance is attained through 135 controls which cover all aspects of information security from physical access to network device control, password management, virus impact mitigation processes and managing security risks.

ISO 27001 is a rigorous standard to achieve and maintain. In addition to a two-stage certification process, it requires six monthly external audits to ensure ongoing compliance. The senior management at the certified body then need to sign against the level of risk identified in the audit process.

ISO 27001 is based upon and replaces country specific security standards British Standard BS 7799 and Australia and New Zealand standard AS/NZS 7799. Macquarie Hosting has been accredited to both these standards BS 7799 and AS/NZS 7799.

Macquarie Telecom has maintained Microsoft Certified Partner Status since 2001, and is now a Gold Partner

You can be assured of our ability to deliver high-performing Microsoft hosted business solutions and superior service with our Microsoft Gold Certifications for Advanced Infrastructure and Networking Infrastructure Solutions.

Our team includes Microsoft Certified Professionals and as an Gold accredited partner we have access to pre-sales technical support direct to the Microsoft Help Desk.

We can also provide Microsoft SPLA licensing services with full service assurances to our hosting customers for a monthly rental fee.

Be assured of our certified engineering experience in designing, operating, and supporting dynamic hosted virtual server environments with out VMWare Authorised Hosting Provider Certification and associated management processes and tools.

Our team includes VMware Certified Professional (VCP) Engineers and VMWare Sales Professionals (VSP) and as an authorised Hosting partner we have access to platinum levels of pre-sales and operational support direct from VMware.

We can also provide VMWare ESX Enterprise licensing services with full software assurance and support for a monthly rental fee, based on the number of Virtual Machines as opposed to the physical server infrastructure. This licensing model is exclusive to members of the VMWare Certified Service Provider Program (VSPP).

RedHat Enterprise Hosting Partner since 2004. Macquarie Telecom is the first and only RedHat Enterprise Hosting Partner in Australia.

This certification involves meeting a range of standards with regard to people and skills, training, expertise, processes, patch management and RedHat administration to ensure a high quality delivery of RedHat-based managed services.

Macquarie Telecom is the first telecommunications carrier in Australia achieve Defence Signals Directorate Gateway Certification.

Macquarie Telecom's DSD certified gateway solutions include "Highly Protected", "Protected", "In-Confidence" and "Restricted" Gateway products bundled with other security, hosting and data solutions.

This security certification assures you that the data centre gateway provides protection from external threats appropriate for systems and data up to and including the “Highly Protected” and "Restricted" level of classification. This certification is a prerequisite to providing secure gateway services to Commonwealth and Agencies using FedLink, a secure VPN service, administered by the National Office for the Information Economy (NOIE).

Sun Microsystems Suntone Certification V2 and Security Original Certification achieved December 2001, re-certified 29 April 2003

The SunTone program, led by Sun Microsystems, is a global certification incorporating collaborative industry effort to define best practices and audit solutions provider infrastructure, operational practices, hardware, software and overall service delivery.

SunTone certification provides the quality “seal of approval” confirming that the service provider meets stringent scalability, availability, reliability and performance standards necessary for quality deployment of web-based services.