Managed Routers

• Concerned about commissioning and maintaining routers across the Globe?
• Need to centralise support but don’t have the tools, staff or language skills?

One of the biggest issues facing a business with a global data network is operating and supporting on site routing infrastructure.

Considerations that weigh heavily on any self-managed global network include:

• Providing follow the sun support with suitable tools and staff to meet service levels
• Effectively communicating in different languages and between different cultures
• Managing consistent service levels across multiple Suppliers and countries
• Ensuring optimum and consistent pricing from Country to Country
• Negotiating contracts across multiple countries and under different jurisdictions
• Managing disputes under different legal & political conditions

With Macquarie Telecom’s Managed Network service you get the benefit of a 24x7 Global Network Operations Centre to proactively manage all routing devices. Our established in-country support agreements and relationships ensure your business service level needs are met, even when traversing multiple countries and time zones. We provide a single legal contract with agreed pricing and service levels, all under a stable legal and political framework.

Contact us today to discuss how our Managed Router solutions can help your business.