Expertise means informed decisions - Network management made easy
Zip Heaters are the company behind Australia's favourite brands of water heaters, namely
ZIP Hydro Boil and Birko instant water boilers. In 1975 Zip launched the worlds
first instant boiling water heaters (as we know them today) and have continued to
drive innovation in their industry. Millions of people world-wide now use a 'Zip' daily for tea, coffee and cooking
- a great example of Australian
ingenuity winning on a world stage.
Just as these people all over the world depend on Zip, Zip depends on
Macquarie Telecom for all their telecommunications needs including; fixed voice,
mobiles and an IP VPN Data network. It's a trust we've earned in over 10 years
of service to Zip and one we don't take lightly. An important aspect of this
service is maintaining the quality of the data and network performance. Macquarie has the
leading data management tools and are on hand to provide training to empower
customers.
“The degree of professionalism with which our account has been managed over the years has
been exceptional. When I have a technology issue, whether
it is voice, data network or hardware, Macquarie Telecom has been able to get me the expertise
I needed.”
Tony
Sinclair,
CIO Zip Heaters Data monitoring tools - Quick response =
minimise loss
Business needs evolve and its been important
for Zip to have partnered with an agile business focused provider.
“Over the years the service from Macquarie Telecom has been very reliable and on those
occasions when problems arise, Macquarie Telecom's responsiveness has been first class.”
said Tony Sinclair, CIO Zip Heaters.
External factors can certainly influence the nature of your operations, a
speedy response will circumvent any potential loss.
Business critical services provided by Macquarie Telecom to Zip include
Managed Network Services as well as InView, a customer Network Management tool. InView
(accessible though MacquarieView) allows customers to report and monitor faults
in real-time, as well as receive alerts via text or email when provisioned
thresholds are close to capacity. MacquarieView is a service for all customer
accounts designed to ensure the highest performance of your network.
Now, how can we help you?
If you want to someone to contact you about data monitoring tools and responsiveness
to
critical business operations;
Start a conversation today with Macquarie Telecom.
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