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The privacy of personal information that you provide to Macquarie Telecom Pty Ltd via this
website is very important to us. The Telecommunications Act 1997, the Privacy Act 1998, the
Industry Codes of Practice and our own policies and procedures govern our business. The following
privacy policy governs the collection, use and disclosure of your personal information by
Macquarie Telecom.
What Kind of Information Is Collected Through this Site?
Macquarie Telecom may collect personal information about you depending on your use of the
site. Macquarie Telecom collects this information for a limited range of purposes, depending
on the nature of the information collected. Information is collected:
- In e-mails sent to Macquarie Telecom via this site. These e-mail messages will contain
your screen name and e-mail address, as well as any additional information you include.
- By this site's server relating to your navigation of this site. The types of information
collected include details of the browser you are using, your IP address, the URL you have
come from and your domain type and server.
- By "cookies" used by this site. A "cookie" is a software application that enables
us to customise services to each user. It tracks your navigation in the site and stores
that information on your hard drive. You should be able to "opt out" of receiving cookies
by setting your browser to recognise when a cookie is offered and opting out of receiving
it. Check with your software manufacturer or internet service provider to find out how
you can alter your browser's settings. "Cookies" are used only to facilitate use of this
site. Macquarie Telecom does not use "cookies" to collect and distribute information for
any other purpose.
- At the 'Contact Us' section of the site, where you can use an online form to submit
enquiries to Macquarie Telecom. To process enquiries, we request that you complete the
online form by providing personal information such as name, address and contact numbers.
If you send an e-mail instead, we will require the same information.
What Does Macquarie Telecom Do With the Information?
Macquarie Telecom may keep and file all other personal information you provide via this
site to:
- Create profiles of users so we can tailor and improve our site for its users and customers.
For example, information collected via "cookies" and navigational data helps Macquarie
Telecom provide you with information of interest.
- Follow up on a user's interest in particular products and services offered via this
site, including informing the user about Macquarie Telecom services that may be of interest,
or to contact the user as part of the process of business development.
- Market products or services directly to you. However, when we first contact you for
the purpose of direct marketing, we will give you the opportunity to decline further marketing
communications from us. You can also use the 'Contact Us' section of our site to request
that we do not use your information for direct marketing.
Further, we will send e-mails to you only:
- if you have elected to receive e-mails;
- to respond to queries you make via e-mails or the 'Contact Us' section of the site;
- to maintain your account; and
- to provide customer support.
If we wish to use any of your personal information for purposes other than those listed
above, we will only do so with your prior consent.
Does Macquarie Telecom Disclose Information to Others?
The information that Macquarie Telecom collects from you is strictly confidential. In some
cases, Macquarie Telecom may outsource the information to a third party that will be authorised
to use the information subject to an obligation of confidentiality and only to carry out one
or more of the particular purposes set out above.
Macquarie Telecom may also disclose personal information and other information or data
that we collect from your use of the site for another purpose if you would reasonably expect
us to disclose the information for that purpose, and if that purpose is related to the purpose
specified at the time of collection of the information.
Macquarie Telecom may combine your navigational data with the navigational data of other
users and use the aggregated results to monitor usage of this site, market to partners and
to improve this site and Macquarie Telecom's products and services. However, this aggregated
information will not be identified as your personal information. Macquarie Telecom does not
otherwise disclose your personal information unless required to do so by law, regulation or
an industry code, for safety reasons or where we reasonable believe that you are in breach
of the terms of use of this site or engaged in illegal activities.
What Rights do You Have to the Personal Information that Macquarie Telecom Holds?
You may restrict our use of your personal information. As set out above, you can ask Macquarie
Telecom to:
- stop using your personal information to contact you about our products and services;
and
- stop us using your personal information for direct marketing purposes.
You can ask us to correct the data we hold. At Macquarie Telecom, we aim to keep your personal
data accurate and error-free. At any time, you may contact us via the "Contact Us' section
of the site to ask us to provide you with a list of the data we hold about you, and copies
of that data. We will provide you with the data within 40 days of receiving your request.
If you believe for any reason that Macquarie Telecom is holding inaccurate data about you,
you may ask us to correct it. Your request should specify which data is inaccurate, and what
corrections you want us to make. Corrections may also specify data that is incomplete, and
the information that is required to update the data. We will make the corrections you ask
for within 40 days of receiving your request.
You can ask us to remove the information we hold. You can ask us to remove personal information
we hold about you. We will take reasonable steps to destroy or de-identify your personal information.
We will comply with your request as far as technically possible and within the limits of our
accounting and legal obligations within 40 days of receipt of your request.
How is My Personal Information Stored?
Macquarie Telecom takes reasonable steps and maintains high standards to ensure that the
information collected from users of its site is:
- protected from unauthorised access, destruction, use, modification or disclosure;
- stored in a secure environment; and only accessible to authorised persons.
Macquarie Telecom does point out, however, that it is not possible to guarantee that any
data transmission (whether it be information that you transmit to Macquarie Telecom or that
we transmit to you using your personal information) over the internet is 100% secure. Therefore,
any online activity by you in connection with the site is conducted at your own risk despite
our endeavours to ensure the security of information that is transmitted to us.
Other Privacy Considerations
There are some aspects of your internet usage that Macquarie Telecom has no control over.
Please be aware that you are responsible for (where applicable) maintaining the secrecy of
your username, passwords and account information. You should also close your browser after
you have finished a user session to prevent others from retracing your most recent internet
activity.
If you would like further information about privacy in Australia, the Privacy Commissioner's
website at www.privacy.gov.au may
be helpful to you. Or, if you would like more information about Macquarie Telecom's privacy
policy, please contact us via the 'Contact Us' section of the site and the appropriate person
will respond to your enquiry.
Changes to this Privacy Statement and Privacy Policies of Other Websites
Macquarie Telecom may change this privacy statement from time to time to comply with new
laws or industry codes of practice. It is your responsibility to check this privacy policy
from time to time to familiarise yourself with any changes.
Please note that Macquarie Telecom's privacy policy applies only to the site. When linking
to another website from the site, you should refer to the privacy policy of that website as
it is likely to vary from Macquarie Telecom's privacy policy.
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