Awards

Macquarie Telecom and it's people have won the following awards:

• 2008 - Winner – World Communication Awards "Best Customer Care" - Judged by a panel of fifteen independent telecommunications experts in London, Macquarie Telecom won the international award ahead of other large Telecommunications providers including Deutsche Telecom and BT.
  
  The Award recognises businesses that have successfully designed and implemented a customer care strategy that has produced tangible and quantifiable results. Macquarie Telecom’s win is acknowledgement on a global scale of the success of its customer service strategy, built around the delivery of Personal Accountable Service. It also recognises the company’s industry leading customer retention rate of more than 95 per cent year on year.

• 2006 - Winner – SPAN Chairman's Award - Macquarie Telecom set a new benchmark for industry partnerships with its alliance with Message Stick Telecommunications – Australia’s first Indigenous telecommunications provider. The relationship extends beyond a traditional commercial partnership. As both mentor and partner to Message Stick, Macquarie Telecom has pushed the boundaries of corporate and social responsibility.
• 2006 - Finalist - SPAN Innovation – Large Company - Macquarie Telecom: Tools for increased visibility and cost control. Macquarie Telecom’s FleetView and VolumeControl products are innovative, web-based management tools that give businesses and government organisations increased transparency of, and greater cost control over, their mobile telephone fleet.

• 2005 - Winner – SPAN Telecommunications Ambassador - Maha Krishnapillai: As Founder and President of the Asia Pacific Carriers Coalition, Maha Krishnapillai works with Government, regulators, industry associations and key industry influencers to effect change and drive pro-competition policy benefiting the Australian communications sector and the Asia-Pacific region. His responsibilities with Macquarie Telecom include government liaison, regulatory affairs, carrier relations and strategic marketing for Australia and the Asia-Pacific region.

• 2005 - Finalist - SPAN Excellence in Competition and Growth - Large Company - Macquarie Telecom was the first carrier to achieve “DSD (Defense Signals Directorate) Gateway Certification” and to be certified to “ASIO T4 Highly Protected” status.
• 2002 - Australian Export Award - Business Services, Singapore
• 2000 - Ovations Business Services Award/International Telecommunications Company of the Year
• 1999- International Telecommunications Company of the Year Business Services in Washington DC
• 1998 - Australian Telecommunications Company of the Year